Returns & Exchanges
At San Rocco Italia, we want you to be completely satisfied with your purchase. If your luxury fashion item is not the perfect fit, you may return it within 30 days of delivery for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Place the unworn items in their original packaging, ensuring all designer tags and security seals remain intact and attached.
- 3.Attach the Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel.
- 4.Drop Off and Track
Hand your package to the designated courier and keep your tracking receipt; your refund will be processed once our quality team inspects the goods.
